So, one queue for BA First, Club, Gold, Silver and Bronze (Bronze?! isn't that anyone who has joined the BAEC and even thought of boarding a flight?!) So, a delay of over 25 minutes to get to check-in, whilst we had the entertainment of watching all of the non-premium, non-status passengers breeze by in the other queue. I don't know what was so interesting on the computer screen of the person at the entrance to the queue who was supposed to be managing it, but it did seem riveting enough that they didn't actually attempt any queue management whilst I was there. I do hate to be a DYKWBIA, but really, this is insanely bad!